Support

Frequently Asked Questions

  Question Posted Date

Why does the Servopack display an AF1 alarm when main power is removed? None of the solutions in the User's manual remedy the problem.

07/13/2004

Why Does the Servo Motor Exceed Set Safe Speed Limits?

02/21/2019

Why does the controller show the “Axis count exceeded allowable limit” alarm when the configuration contains an allowed number of axes?

02/26/2018

Why does Rockwell PLC report 06#315 Invalid Segment Type error when connected to the SigmaLogic controller?

11/20/2018

Why does one or more of the analog outputs fail to output any value other than the maximum of 10 Volts?

02/19/2018

Why doesn’t the EtherCAT SERVOPACK retain Pn20E and Pn210?

02/01/2017

Why does my project that used to compile in MotionWorks IEC versions 3.3.0 and lower now show the error Object not connected or invalid connection! ?

02/08/2018

Why does my pLimit_PositioningError change from the original setting after being downloaded to the MP940?

12/21/2001

Why does my EtherCAT Master report incorrect feedback position from a Sigma-7 SERVOPACK / servomotor?

05/03/2017

Why does MotionWorks IEC seem to "hang" when opening a project or creating a new project?

05/28/2013

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Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.