Support

Frequently Asked Questions

  Question Posted Date

I’ve had great success with the Z1000. Why the HV600?

09/03/2019

I’m using a third-party EtherCAT master. What do I need to know in regards to the Yaskawa drive interface?

03/16/2015

I want the motor never to run below a certain speed and I am using PID, but there may be times when this low speed will be "too much". Is there a solution for this?

11/29/2005

It is possible to install a single licensed copy of MotionWorks IEC on multiple computers and move the license from computer to computer?

01/26/2016

I there a list of troubleshooting items to follow when using the SMC4000 and a Sigma Absolute Encoder?

12/21/2011

Is upgrading from Sigma to Sigma II the best option?

04/13/2006

Is the Z1000 the same physical size as E7

11/29/2011

Is the V1000-4X rated for outdoor use?

06/21/2010

Is the V1000-4X corrosion-resistant?

06/21/2010

Is the V1000-4X coated with food-grade paint?

06/21/2010

Is there more information available on installing the SigmaWin+ USB driver for Sigma-5 amplifiers?

06/03/2014

Is there is a solution if a YTerm error is recieved when trying to download or Syntaxcheck an SMC program? The message box has the title "InitializeSyntaxChecker" ADODB Initialize, and the detail message is: Error 3706: "Provider cannot be found. It may not be installed properly." InCompressProgram.

06/25/2013

Is there information regarding DeviceNet Troubleshooting for the MP series products?

10/30/2001

Is there information available on replacing a Sigma-5 Mechatrolink ServoPack in a system controlled by an MPiec Series Controller without using MotionWorks IEC software?

09/23/2013

Is there information available file types / extensions associated with Yaskawa motion software products?

05/19/2017

Is there a wiring example of an MP940 following a Sigma II SGDH servo master?

07/13/2004

Is there a way to use Compass with a machine tool pendant?

05/21/2020

Is there a way to send comments to the controller so they can be viewed if the program is uploaded?

03/22/2001

Is there a way to see which lines a program is executing?

03/22/2001

Is there a way to perform an initialization without losing the parameter settings?

11/28/2005

Is there a way to have serial communication between Sigma Mini SGDF & a PC?

07/25/2005

Is there a way to get 4 bi-directional 'contact speeds' with sigma II (SGDH)?

05/22/2006

Is there a way to clear the fault history?

06/08/2007

Is there a way to "lock out" unauthorized programming of the GPD515/G5?

11/28/2005

Is there a way for OEM to make changes in Compass after deployment?

05/19/2020

Is there a variable that will show which step of a Sequential Function Chart (SFC) program is currently executing?

07/04/2013

Is there a tutorial for how to size a rotary table using SigmaSelect?

12/04/2014

Is there a solution for MotionWorks IEC v2.x to enable the Hardware Configuration to recognize an unknown SGDV model number?

12/20/2017

Is there a solution for display issues when using the MPiec controller's web server with Internet Explorer 10?

06/11/2013

Is there a Software Release History for YTerm?

06/24/2013

Is there a Software Release History for MotionWorks+?

06/24/2013

Is there a software release history for MotionWorks?

06/27/2013

Is there a software release history for IndexWorks?

08/22/2007

Is there a shake proof version of the V1000-4X?

06/21/2010

Is there a remedy for recovering a MotionWorks IEC project that shows the error: "No suitable converter for projects created with the version '2.0' of MotionWorks IEC Pro?

09/21/2011

Is there a Register Quick Reference Guide for the MP940 Controller?

11/04/2003

Is there a Register/Variable Quick Reference Guide for the MP930 Controller?

11/15/2001

Is there a recommended solution for controlling a motor brake when the system has a LEGEND Amplifier?

02/15/2006

Is there a recommended procedure for unzipping and transferring a Motion Works/MPE720 program to the File Manager?

07/13/2004

Is there a quick way to reset SGDH servo alarms without using PC software?

05/21/2001

Is there a procedure to repair MotionWorks IEC after Avast! Antivirus 8 quarantines MotionWorks IEC files?

01/16/2014

Is there a procedure outlining the start-up of an MP940 Controller System?

02/15/2006

Is there a procedure for starting-up a Sigma II Servo System with an Absolute Encoder?

07/13/2004

Is there a procedure for starting up an MP940 with an absolute encoder?

07/13/2004

Is there a plan for integrating with an OEM plasma supply?

03/23/2021

Is there any way to know the maximum number of supported axes and CPU speed of the MP3300iec CPU card by looking at it?

02/07/2018

Is there any sample code and supporting documents to properly start and stop a motion program in MP2000 series machine controllers?

02/22/2005

Is there any more information available about the MotionWorks IEC compiler error "Data type has to be defined for the connection point !" ?

07/15/2013

Is there any information that illustrates where linear motor technology has been successfuly applied?

06/16/2010

Is there any information on how to communicate between an MP2300 and AB Controllogix PLC?

02/15/2006

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.